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Can I submit foreign invoices to Alan?

Foreign invoices must be sent to our coverage abroad partner.

Updated over a year ago

๐Ÿšจ The following information only applies if you have coverage abroad included in your plan.

Foreign invoices (pharmacy purchase, ER visit, consultation, etc) need to be submitted to Europ Assistance in case of unforeseen and urgent care. ๐ŸŒ

๐Ÿ‘‰ You can do so by contacting them by email on [email protected] !

โš ๏ธ If your invoice concerns planned or non-urgent care in the European Union (except oversees territories) you can send it to us accompanies by an S2 form, from your Belgian health insurance fund. Find more information about the S2 form here.

Keep in mind, there is a โ‚ฌ50 deductible for medical costs abroad and Europ Assistance usually processes invoices within 30 days of reception. ๐Ÿ“…

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