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Learn more about pharmacy tickets for reimbursements : BVACs and eBVACs.

What is a BVAC-Certificate?

No need for medication prescriptions, we work with BVACs !

What to do if we blocked one of your reimbursement requests.

Check directly from your app why a reimbursement request was refused.

How to get reimbursed when you don’t get a paper invoice from your doctor anymore.

Foreign invoices must be sent to our coverage abroad partner.

Read more on why we need an extra mutuality document for glasses & lenses

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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