Skip to main content
All CollectionsMembers💌 Alan Clinic & other services
Talk to a doctor via video consultation (Alan Clinic)
Talk to a doctor via video consultation (Alan Clinic)

Find how to access video consultations in your app.

Updated over a year ago

🚨 If your situation is urgent, please call 112.

Do you need to talk to a doctor or renew a prescription, for example ? You can turn to our video consultation service and book an appointment with one of our doctors ! 📱

💡 The video consultation service is only available in some health plans. Don't hesitate to contact the Care team via the chat if you have any questions about it.

👨‍⚕️ How to book a video consultation?

  • Open the homepage of your app

  • Go to the ‘Health’ tab

  • Click on ‘Talk to a doctor’

  • Select the topic of your consultation / question

  • Then click on Video consultation :

Talking to a doctor has never been easier! 🚀

Did this answer your question?