💡 Please note that the information below only applies if your coverage includes Assistance Abroad.
For coverage abroad, we work together with our partner 🌐 Europ Assistance.
🚨 You should immediately inform EuropAssistance of any hospitalization abroad via :
phone : +32 2 541 91 79
or email : [email protected]
👉 This information is also available in your Alan app via 'Prepare care' - 'Assistance abroad' ✈️
🖇️ Europ Assistance currently handles invoices within 30 days of receipt.
💡 For more information on what’s included in coverage abroad, go to the home page of the app and click on "Reimburse" → “Explore my coverage” then search for “Hospitalization abroad”.