Alan BE 🇧🇪

What if I already have a supplementary insurance with my mutuality?

Know more about Alan’s role within the Belgian Health Insurance system.

What is the difference between Alan and my public health insurance (mutualité/ mutualiteit)?

What to do if you encounter a bug in the app.

My app is not working properly, what should I do?

The short answer is not always ! Open the article to know more.

Are my family members covered immediately? Or is there a waiting period?

How to add your family members through the app.

How can I add my family members to my coverage?

Problem? How to Contact the Care team

How to Check my AssurPharma Bar Code

🐣 Get started at Alan 

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