You can request a reimbursement by uploading your invoices in the Alan app, simply follow the steps below ⤵️
Go to the home page of your app
Click on ‘Get Reimbursed’
Select the care type
Click on ‘Invoice’
Take a photo, or select a photo/file, and add extra pages if needed
Click on ‘Confirm’
Add a prescription (if required)
Click on ‘Send documents’
Once your documents have been sent, you can relax, as we take over. Approved requests are usually reimbursed within the next 72 hours 🚀